Viewpoints

7 Advantages of Taking Benefits Administration Online

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Managing employee benefits has always been a complex task for HR departments. When done manually, especially with paper forms, it can become overwhelming, error-prone and inefficient. To streamline workflows, ensure compliance with evolving regulations and enhance benefit administration, more organizations are embracing online benefits administration platforms.  

Below are seven reasons to consider taking your benefits administration online.  

1. Reduced Costs 

Online self-service platforms can significantly lower administrative costs. While there are fees associated with using benefits software, they’re often far less than the cost of manual processing, printing materials and dedicating HR staff to repetitive tasks. 

2. 24/7 Access 

Employees and administrators can access benefits information anytime, from any location. Whether it’s comparing plans, updating dependents or reviewing contribution details, online access empowers users and reduces the burden on HR. This is especially valuable in today’s remote and hybrid work environments, where flexibility is key. 

3. Streamlined Open Enrollment  

Online systems simplify open enrollment by automating reminders, tracking employee progress and flagging incomplete submissions. HR teams can focus on strategic initiatives while the platform handles logistics. 

4. Improvement of Accuracy  

Manual data entry is prone to errors that can lead to costly coverage issues. Online platforms allow employees to input their own information, reducing the risk of mistakes. HR can then review and verify entries, ensuring accuracy and compliance. 

5. Stronger Recordkeeping 

Digital platforms eliminate the need for paper files. All benefits data is stored securely in the cloud, making it easy to retrieve, update and audit. This not only saves space but also supports data privacy and compliance with evolving regulations. 

6. Enhances Onboarding  

First impressions matter. Instead of handing new hires a stack of paperwork, sending them a quick welcome email with a link to “all-things” benefits for them to complete online is much easier and sets a good first impression. 

7. Enables Cross-Functional Integration 

Modern platforms integrate with payroll, time tracking and performance management systems, creating a unified HR tech ecosystem. This can help improve your overall workforce management efforts and enhance operational efficiencies.  

Taking Advantage of Technology 

At Doeren Mayhew, we understand the importance of efficient, compliant and employee-friendly benefits management. That’s why we integrate with leading benefits platforms to offer seamless new hire enrollment, real-time eligibility tracking, automated payroll deductions and custom reporting. Contact our team of payroll specialists below to learn more about streamlining your benefits administration.  

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